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We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We’ll be bold and open-minded in our pursuit of solutions to help people transform their lives.

What you’ll be doing

We are looking for a Sales Progression Executive to effectively progress sales through to completion, including homes for shared ownership and market sale, delivering the sales programme to budget.

1. • Liaise effectively with local authorities, mortgage advisors/lenders, solicitors and other external parties in order to progress sales to completion within the required timeframes.
   • Effectively manage the resales process on behalf of partner organisations CHP/Myriad Homes enter into contract with.
   • Work closely with the Sales Executives to deliver sales performance to targets (individual and team) and ensure sales are exchanged on notice.
   • Closely manage sales to achieve high levels of customer satisfaction.
   • Ensure that customers purchasing shared ownership homes are assessed for eligibility and affordability in line with the Homes England Capital Funding Guide and all compliance and regulatory requirements are met, including Anti Money Laundering and the Economic Crime Levy.

 

What we’re looking for

1. • Evidence of attainment of good literacy and numeracy or demonstrable prior learning, minimum level 4 GCSE/O level (or equivalent) at grade C or above (including English and Maths).
   • Experience of the house purchase/sales progression process.
   • Experience of working with mortgage advisors/lenders, solicitors, surveyors, developers and agents.
   • Ability to manage own workload.
   • Excellent communication and customer service skills.

 

Committed to equality of opportunity, we welcome applications from all sections of the community. Applications for job share and part-time working will be considered on a business needs basis.

Wellbeing is a priority for us, and we aim to help our employees achieve a successful work/life balance and have adopted an agile working style. We host a range of learning activities to develop our people, support their career aspirations and professional qualifications. We encourage employee participation on all levels and we’re always open to new ideas or ways of working.